Frequently Asked Questions

1) I dont want to pay via Credit or Debit card - what do I do?

2) How long does it take to receive an order and does it need to be signed for on arrival at its destination?

3) What is the address of your company?

4) I can't see what I want on your site - can you get it for me?

5) Can you screen-print a design of mine onto a bandana?

6) Do you have a catalogue of your bandanas?

7) Can I order over the phone?

8) do you sell cooling bandanas with a polymer insert which you wet then it keeps you cool for several hours?

9) Where can I buy Gucci Bandannas?

1) I don'twant to pay via Credit or Debit card - what do I do?
Please send a Cheque / Postal Order and covering note stating your delivery address, the item(s) that you require and the total price to our address. Cheques payable to 'bandanashop' Dispatch will be on clearance.

2) How long does it take to receive an order and does it need to be signed for on arrival at its destination?

We are currently shipping same-day or next-day. On rare occasions i.e. waiting for stock we may be a couple of days later than that. We try to keep customers informed of any delays. We typically ship via Royal Mail first class which work to a 93% next-day delivery rate.However, we are subject to the vagaries of the postal service the same way as everybody else.

3) What is the address of your company?
Bandanashop
Penleigh House
Tedburn St Mary
EXETER
EX6 6AD

4) I can't see what I want on your site - can you get it for me?
if you register your interest and enough people want it then yes we will try. However, it has to be commercially viable.

5)Can you screen-print a design of mine onto a bandana?
Yes see our screen-printing page.

6) Do you have a catalogue of your bandanas ?
We do not publish a catalogue because our lines are constantly changing and it is not economic to do so.
What you see on the Website is what we have in stock at that time. We do maintain a Order Form which shows our inventory and prices.

7) Can I order over the phone ?
Yes you can. Our Freephone number is 0800 231 6332

8) Do you sell cooling bandanas with a polymer insert which you wet then it keeps you cool for several hours?
No, sorry we do not.

9) Where can I buy Gucci Bandannas?
We do not stock Gucci bandanas or anything with logos or copyrighted trademarks on it e.g. Football Clubs.